Before we at Qntra can be sorry for your loss, someone else has to bake your loss first.When a "business" decides to live at the intersection of Bitcoin money and fiat currencies your loss tends to follow the same few steps. There may be a few variation on these steps depending on whether your chosen loser is BitInstant, MtGox, Mcxnow, Homero Garza, Buterin,¹ or Bitfinex.

1. Make, buy, or steal a thing to be calling your business. If you are a true pioneer like Intersango you make it. You buy it if you are Mt Gox or Butterfly Labs. If you are Bitfinex you just straight up steal it.²
2. You start making noise. If you are Trendon Shavers you recruit "privileged insiders" to do your selling. If you are Butterfly Labs you buy a bunch of advertising. If you are Homero Garza you buy advertising from all the media outlets and do a bit of the privileged insider thing.
3. You build some history for either spectacular returns and reliability. You paper over the complaints with lies and declarations of "This is just how we do things" to justify the insanity. You lean on your loyal bought and paid for noisemakers³ to toe your party line.
4. Your Loss, we are sorry.⁴
5. When the complaints get too loud the payment processor and all manner of accessories to the scheme start getting scapegoated. Mt Gox had Dwolla. BitInstant had numerous payment processors to blame. At this point the existence of the loss is clear, but some effort is made to conceal the loss is yours.
6. Tokens! A market for them! See MtGox Bitcoins on Bitcoin Builder, BFX Tokens on Bitfinex, and the entire Paycoin scheme that emerged when GAW could no longer hold up the pretense of mining.
7. The pretense is suddenly lifted. Every one is sorry for your loss.

History rhymes and this is the story of your losses. Just like the various color revolutions, your loss follows a pattern. We're sorry.

1. The various altcoin scams invariably end up actually being fiat/Bitcoin interface scams when the scammers need to eat off of customer deposits and pimp their rides. ↩

2. preferably from another scam that too moribund to care at the time  ↩

3. Roger Ver and Andreas Derpolopolis are very popular and affordable choices.  ↩

4. The steps following this case can be skipped in the event of Trendon Shavers  ↩