On Reddit Shapeshift.io's Erik Voorhees announced that the cryptocoin exchange had been infiltrated by attackers and its infrastructure compromised. In the announcement Voorhees states that no customer funds were lost because they don't hold any, but it is uncertain if the service had an operating "hot wallet" to take. Given the severity of the breach the service has been taken offline and Voorhees insists that customer funds will be returned and Shapeshift will be rebuilt in a new environment before resuming service.